
Smartly
Smartly: AI Chatbot for Customer Service Efficiency


Smartly Overview
Smartly is an AI-powered platform designed to build, deploy, and monitor ChatGPT-like AI agents for customer service. This no-code solution allows businesses to automate up to 80% of their customer interactions, providing 24/7 support and significantly improving user satisfaction. By harnessing advanced technology, Smartly enables organizations to reduce operational costs while enhancing the efficiency of their customer support teams. The platform is particularly valuable for handling routine inquiries automatically, allowing human agents to focus on more complex tasks.
One of Smartly's standout features is its ability to comprehend and respond to customer inquiries using documents from the business’s knowledge bases. It supports over 70 languages and can recognize and answer questions even with typographical errors. With the innovative Retrieval Augmented Generation (RAG) technique, Smartly promises a quick setup for custom AI agents, often within just 14 days, complemented by dedicated customer support and extensive training resources.
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